Since the retail releases for The Walking Dead came
out on 360 and PS3 people have been having issues. Not all players have
had the issue, but those who did definitely have a valid claim against
it. What occurs is that the game has severe "hitching" (as Telltale
terms it), which means the game has unacceptable freezing and
stuttering, which is not at all conducive to play. Their forums have
been alive with customers lamenting these and other issues and so
finally the developer has given a response.
This issue only affects those playing on a 4GB model not fitted with an
internal hard drive. In order to fix the problem, users need to install
an internal hard drive compatible with the console. If users are unable
to install a hard drive, Telltale is offering to supply users with a
free digital copy of Season One of the game at no extra cost. If you
fall into that camp, download this Claim Redemption Form to claim your free digital copy.